Privacy Policy

At Massey Construction Developments we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, store, and safeguard your information when you engage with us, whether through our website, services, or other interactions.

We believe in transparency, so we want to make it clear how we handle your data and your rights under data protection laws, including the General Data Protection Regulation (GDPR).

If you have any questions about this policy or your data, feel free to reach out to us:

Massey Construction Developments
[Registered Office Address]
Email: [Email Address]
Phone: [Phone Number]

Our Approach to Data Collection

We collect personal data to provide you with the best possible service and to fulfil our legal obligations. Personal data refers to any information that can identify you, either directly or indirectly. We gather data in a few ways:

Directly from you when you:

Register or create an account
Contact us for support or information
Participate in surveys or feedback sessions
Sign up for newsletters or marketing communications

Automatically through our systems when you:

Visit our website and navigate through pages
Interact with our online services
Engage with our customer support channels
Use features that collect location or device information

From other sources, such as:

Business partners who introduce you to our services
Publicly available databases and social media platforms
Credit reference agencies for verification purposes
Regulatory bodies when required for compliance

Types of Personal Data We Handle

The specific data we collect may vary depending on how you interact with us, but it typically includes:

Personal identifiers like your name, date of birth, gender, and nationality
Contact details such as your address, phone number, and email
Verification documents like passport numbers or driver’s licence details
Financial information, including bank account details and payment history
Usage data from your interactions with our website, such as IP addresses and browsing behaviour
Communication logs, including records of your correspondence with our team
Technical information, including device identifiers and cookie data
Public information, such as data from social networks or professional platforms

In some cases, we may also process sensitive data, but only when strictly necessary and legally justified.

Why We Use Your Data

We use personal data primarily to deliver our services and enhance your experience with us. Our main reasons for processing your data include:

Providing our core services, such as account management, customer support, and transactions
Improving our offerings by analysing usage patterns and feedback
Communicating with you regarding updates, new features, or customer service matters
Marketing relevant products or services, but only if you have given us permission
Complying with legal and regulatory requirements, including identity verification and fraud prevention
Conducting internal business operations, such as auditing, reporting, and IT management
Ensuring the security of our systems and detecting potential threats or unauthorised access
Personalising your experience based on your preferences and interactions

We may use anonymised data for research and analysis to improve our services and understand user behaviour.

Sharing Your Data with Others

We do not sell your personal data. However, to provide our services efficiently and lawfully, we may share your data with trusted third parties, including:

Service providers who support our operations, such as IT support, cloud hosting, and analytics
Payment processors and financial institutions involved in transactions
Professional advisers, including legal and accounting professionals
Regulatory authorities or law enforcement when required by law
Partners involved in joint marketing or service collaborations
Entities involved in business transfers, mergers, or acquisitions

All third parties we work with are required to respect your data privacy and handle your information in line with applicable laws.

Protecting Your Data

We take your data security seriously and implement a range of measures to protect it:

Technical safeguards include encryption, secure networks, and firewalls
Access control protocols ensure only authorised staff can handle sensitive data
Regular training for employees on data protection practices
Periodic reviews and updates to our data security policies

While we take every precaution, please remember that no system is entirely secure. We encourage you to take your own measures to protect your information when using online services.

Data Retention Policy

We only keep your personal data for as long as it is necessary for the purposes outlined in this policy or as required by law. Once the retention period has expired, we securely delete or anonymise your data.

The duration for which we keep data may vary based on factors such as:

Legal and regulatory obligations
The nature of the data and its purpose
Your ongoing relationship with us

If you stop using our services, we may still retain certain data to comply with legal obligations or resolve disputes.

Your Rights and Choices

You have several rights concerning your personal data, which include:

The right to access the personal data we hold about you
The right to request corrections to any inaccurate or outdated data
The right to request the deletion of data that is no longer necessary
The right to limit the processing of your data in specific situations
The right to object to data processing based on legitimate interests
The right to withdraw your consent for marketing at any time
The right to receive your data in a portable format, where applicable
To exercise your rights or make a request, please contact us using the details provided at the start of this policy. We may require proof of identity before processing your request.

Cookies and Tracking

Our website uses cookies to improve your experience, such as by remembering your preferences and analysing site usage. You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our services.

For more details on how we use cookies, please refer to our Cookie Policy.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. If significant changes are made, we will notify you via our website or direct communication.

You can always find the most current version of our privacy policy on our website.

Last Updated: [Date]

If you have any questions, feedback, or concerns regarding your data or this policy, please get in touch:

Massey Construction Developments
[Registered Office Address]
Email: [Email Address]
Phone: [Phone Number]

Your privacy is important to us, and we are here to help you understand how we handle your data.